Payer Guide · Vaya Health (NC)

Vaya Health ABA coverage (NC Tailored Plan).

Last updated September 20264 primary sources

Vaya Health — operating the "Vaya Total Care" Tailored Plan across western North Carolina — administers RB-BHT as straight CCP 8F, with authorization running through service authorization requests (SARs) to Vaya's in-house UM team. Its provider-document library previously blocked automated access; as of this review its authorization guidelines are readable directly, and the code-level passthrough thresholds below are confirmed from Vaya's own document text rather than inferred.

This plan administers the North Carolina Medicaid ABA benefit — the state rules are the floor, and this page covers what the plan layers on top. Read it together with the North Carolina Medicaid guide →
Prior auth for the assessment
Required — per 8F; Vaya publishes RB-BHT authorization guidelines (v2.0, eff. 9/2025) on its provider portal[4][1]
Prior auth for treatment
Required — service authorization requests (SARs) reviewed by Vaya UM against 8F medical necessity[1][4]
Autism diagnosis required?
Yes — ASD via a validated diagnostic tool; under-3s may start on a provisional diagnosis[4]
Plan typeNC Tailored Plan (public LME/MCO, western NC — "Vaya Total Care")
Clinical rulesCCP 8F; Vaya RB-BHT authorization guidelines v2.0 (eff. 9/2025)
Prior authRequired — SARs to Vaya UM
UM contact(800) 893-6246 ext. 1513 · UM@vayahealth.com
Portalproviders.vayahealth.com
Rates≥100% of the NC Medicaid fee schedule (state floor); Vaya publishes its own rate schedule

How Vaya administers RB-BHT

The clinical picture is the CCP 8F baseline: PA on all services including the 97151 comprehensive assessment (which Vaya's guidelines designate as LQASP-billed), authorization cycles tiered by intensity (180 calendar days at ≤16 hrs/week, 90 days above), and LQASP treatment-plan reviews. SARs submit through the provider portal and are reviewed by Vaya UM against medical necessity and the clinical coverage policy.[4][1][2]

Vaya's "Authorization Guidelines: Medicaid RB-BHT Services for ASD" (v2.0, rev. 9/5/2025 — still current, no v2.1/2026 update found) sets specific passthrough thresholds worth building into intake: 97151 assessment requests up to 32 units per six months go through as notification-only, without a full SAR, while requests above 32 units need a complete SAR (service order, treatment plan, MD/DO/psychologist-validated ASD diagnosis). 97155 (protocol modification by a BCBA-LP) similarly passes through on notification alone up to a 1-hour-per-10-hours ratio against direct intervention (97153/97154); above that ratio it needs a full SAR for medical-necessity review. All other codes (97152, 97153, 97154, 97156, 97157) require a SAR plus FBA, treatment plan, and service order on both initial and concurrent requests. A companion document, "RB-BHT Guidance" (v1.0, rev. 5/1/2025), restates the CCP 8F service definitions and clarifies "Program Modification vs. Supervision" for 97155.[4][1][2]

Intake gates

The questions that decide whether a family can start with Vaya Health (NC Tailored Plan), and what they have to bring. Each maps onto something intake should ask on the first call.

Age limit

Follows the NC Medicaid rule: CCP 8F carries no upper age bound (the 8/1/2026 rewrite removed "under 21 years of age" from the eligibility provision), under-21 members carry the EPSDT special provision, and beneficiaries under three may start on a provisional diagnosis.[4][1]

Diagnosis recency

Follows the NC Medicaid rule: no expiry on the ASD diagnosis itself, but a provisional under-3 diagnosis must become non-provisional within six months, an adaptive behavior assessment must be under 3 years old, and diagnostic documentation must be verified and on file before services start.[4][1]

Who may diagnose

Follows the NC Medicaid rule: a non-provisional ASD diagnosis comes from a Licensed Psychologist, a supervised Licensed Psychological Associate, or a physician (MD or DO); a Licensed School Psychologist evaluation may be used where the required testing is included; a provisional under-3 diagnosis may also come from a trained master’s-level licensed clinician within scope.[4][1]

Diagnostic tools required

Follows the NC Medicaid rule: the ASD diagnosis must use BOSA, Tele-ASD-Peds, ADOS-2, or CARS2-ST/CARS2-HF; screeners, educational determinations and informal impressions cannot start services. The packet also needs a skills assessment (VB-MAPP, ABLLS-R or ESDM Curriculum Checklist), an FBA where challenging behaviors are targeted, and an adaptive behavior assessment within 3 years (VABS-3, ABAS-3 or DP-4).[4][1]

Referral required?

Follows the NC Medicaid rule (MD/DO/Licensed Psychologist service order, assessment-based, dated on or before the start, valid one year), with Vaya-specific passthrough thresholds that decide whether a full service authorization request is needed: 97151 up to 32 units per six months passes through on notification alone, and above that needs a complete SAR carrying the service order, treatment plan and MD/DO/psychologist-validated ASD diagnosis. 97152, 97153, 97154, 97156 and 97157 always need a SAR with FBA, treatment plan and service order on both initial and concurrent requests.[4][1][1]

Telehealth

Follows the NC Medicaid rule (Attachment A, eff. 8/1/2026): GT telehealth is billable for 97151 with clinical justification and for 97155 up to 50% of total 97155 billing per beneficiary per 180 days; telehealth is removed entirely for 97152, 97153 and 97154; 97156 and 97157 remain telehealth eligible and are the only KX telephonic services, on a documented caregiver health or access barrier.[4][1]

Prior-auth decision time

Vaya: "Vaya will issue a decision and provide notice within 14 calendar days of receipt of the request", extendable up to 14 more calendar days, and expedited requests "within 72 hours following acceptance of an expedited request." When information is missing, providers "have up to three business days to submit any requested additional information" or the request is returned. Lead time is explicit: "Submit SARs at least 14 days before the end of the existing authorization … to avoid a gap in authorization or payment." The federal managed-care ceiling for rating periods starting on or after January 1, 2026 is 7 calendar days standard, which reaches NC plans from July 1, 2026 — after Vaya’s March 2026 manual, so expect 7 and confirm with Vaya UM. RB-BHT authorizations run 180 days at 16 hours a week or fewer, 90 above.[3][5][6][7]

Other insurance (who pays first)

"Medicaid is the payor of last resort. Providers are required to collect all first- and third-party funds prior to submitting claims to Vaya." Wait a reasonable time for the other payer, keep its RA/EOB or other proof of payment or denial, and bill Vaya only the remaining amount; such claims are due "within 180 days of the date you receive a remittance from a first- or second-party payor." Where the member also uses state-funded services, state funds pay last. The manual does not say whether its own prior authorization is still needed when it pays second; CCP 8F requires prior approval before rendering RB-BHT and carves out no exception for members with other insurance, so get the plan’s authorization on file unless the plan confirms in writing that it is waived. Under federal rules TRICARE pays before Medicaid and CHAMPVA pays first when the child is also Medicaid-eligible.[5][4][8][9]

Delivery & billing rules

Coverage decides whether Vaya Health (NC Tailored Plan) pays. These decide whether the claim survives: how sessions must be staffed and supervised, what may be billed concurrently, the per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

Supervision

Follows the NC Medicaid rule (10% LQASP observation floor; 10–20% LQASP-to-paraprofessional ratio above 200 paraprofessional hours per 180 days). Vaya adds an authorization threshold on top: 97155 protocol modification by a BCBA-LP passes through on notification alone up to a ratio of one hour per ten hours of direct intervention (97153/97154); above that ratio it needs a full SAR for medical-necessity review.[4][1][1]

Concurrent billing (97153 + 97155)

Follows the NC Medicaid rule: 97153 or 97154 may be billed concurrently with 97155 when a paraprofessional delivers the direct service under an eligible provider’s observation, but a single rendering provider may not bill 97153/97154 and 97155 simultaneously. 97151, 97152, 97156 and 97157 allow no concurrent billing, and non-RB-BHT services may not be billed for the same clock time.[4][1]

Daily limits / MUEs

Follows the NC Medicaid rule — no per-day unit ceiling, with limits set per authorization period. Vaya’s own thresholds are the practical ones at intake: 97151 up to 32 units per six months and 97155 up to a 1-hour-per-10-hours ratio against direct intervention pass through on notification, and anything above either needs a full SAR.[4][1][1]

Session-note signature

Follows the NC Medicaid rule: the staff member who delivered the service signs the note with credentials (professional) or job title (paraprofessional), and an LQASP or C-QP is not required to countersign a note written by non-LQASP/C-QP staff. A full note is required per contact per date of service with the elements listed in 8F subsection 5.5.1, and the treatment plan is signed and dated by the LQASP and the consenting party before services begin.[4][1]

Place of service

Follows the NC Medicaid rule: clinic, home, school and community settings are all payable in any combination, individually justified and documented in the treatment plan, with the goal of advancing toward natural settings. IDEA-duplicative school services are excluded, and telehealth or telephonic claims carry the provider’s usual place-of-service code.[4][1]

Bill as provider

Follows the NC Medicaid rule: a professional CMS-1500/837P claim through the plan, with Attachment B fixing which provider type may render each code; behavior technicians must hold RBT or ABAT certification within 120 calendar days of hire or of the agency’s first Medicaid enrollment, and all LQASPs and C-QPs must enroll as in-state NC providers as of August 2, 2026.[4][1]

What intake should collect for Vaya Health (NC Tailored Plan)
Member countyVaya's footprint is western NC — confirm the county maps to Vaya before intake.
ASD diagnosis + validated toolPer CCP 8F, with the MD/DO/LP service order.
Unit thresholds97151 ≤32 units/6mo and 97155 ≤1hr-per-10hrs ratio pass through on notification only — above either, a full SAR is required.
Download the free verification-call checklist (PDF)

Common questions

Does Vaya Health cover ABA therapy?

Yes — as a Tailored Plan, Vaya administers RB-BHT under CCP 8F, with service authorization requests reviewed by its UM team ((800) 893-6246 ext. 1513, UM@vayahealth.com).

Does every Vaya ABA request need a full SAR?

No — 97151 assessment requests up to 32 units per 6 months and 97155 up to a 1-hour-per-10-hours ratio against direct intervention pass through on notification alone. Above either threshold, a complete SAR (service order, treatment plan, validated diagnosis) is required.

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