Every missed referral is a family without care.
Hospital discharge planners, physicians, and families are calling. If you don't answer in minutes, they move to the next agency. Carelu makes sure you never miss one.
Trusted by the fastest growing providers
Home care referrals don't wait.
Referrals die in voicemail
A discharge planner calls with a patient going home tomorrow. If you don't pick up, they call the next agency on the list.
Eligibility is a bottleneck
Medicare, Medicaid, private insurance — each has different home care coverage rules. Manual verification takes hours.
Intake paperwork stalls care
Physician orders, insurance authorizations, patient consent — collecting them from multiple sources delays start of care.
After-hours referrals go cold
Hospitals discharge around the clock. Your intake team works 9–5. The gap costs you patients.
Referral-to-admission, fully automated.
Instant referral capture
Carelu answers every call, text, fax, and web referral instantly — collecting patient details, diagnosis, and insurance before your team even sees it.
Real-time eligibility checks
Medicare, Medicaid, and private insurance verified automatically. Coverage confirmed, authorization requirements flagged.
Automated document collection
Physician orders, insurance cards, and consent forms collected from referring providers and families via text and email.
The results speak louder than we can.
A referral just came in. Are you ready?
See how Carelu captures every home care referral and turns it into a patient — before the competition.