Families in their hardest moment deserve an immediate answer.
A family just learned their loved one is eligible for hospice. They're scared, overwhelmed, and looking for help now — not in 24–48 hours. Carelu ensures they find it.
Trusted by the fastest growing providers
Hospice referrals can't wait for business hours.
Hospital referrals need same-day response
A discharge planner calls at 4:30pm on a Friday. If you can't respond by Monday, the patient and family have already chosen another provider.
Families are in crisis
This isn't a shopping decision. A family just learned their loved one is dying. They need compassion, clarity, and speed — not a callback form.
Eligibility verification is complex
Medicare hospice benefit, Medicaid waivers, private insurance palliative care coverage — each case is different and manual verification is slow.
Intake paperwork delays start of care
Physician certifications, DNR orders, advance directives, insurance authorizations — collecting them from hospitals and families takes days.
Compassionate intake, automated with care.
Immediate, 24/7 referral response
Every call, fax, and web referral gets an instant response — collecting patient details, diagnosis, and family contact information around the clock.
Eligibility confirmed in real time
Medicare hospice benefit, Medicaid, and private insurance coverage verified automatically. Certification requirements flagged before your team takes over.
Document collection from all parties
Physician orders, insurance authorizations, advance directives, and consent forms collected from hospitals, physicians, and families via text and email.
The results speak louder than we can.
A family needs you right now.
See how Carelu ensures every hospice referral gets an immediate, compassionate response.