They finally reached out. Don't lose them to a form.
For someone struggling with anxiety or depression, calling a therapist is one of the hardest things they'll do. The last thing they need is a four-page intake form and a week-long wait.
Trusted by the fastest growing providers
Mental health intake wasn't designed for the patient.
The courage to call is fragile
A potential patient works up the nerve to reach out. They get a voicemail, a long form, or a "we'll get back to you in 3–5 days." They don't try again.
Wait lists create drop-off
Long intake processes and slow follow-up turn a motivated patient into a no-show. By the time you're ready, they've lost momentum.
Insurance confusion blocks access
Patients don't know what's covered. Checking mental health parity, session limits, and copays manually takes your staff hours per patient.
Therapists spend time on admin, not care
Your clinicians became therapists to help people — not to chase insurance cards and consent forms.
Intake that feels like care, not paperwork.
Warm, conversational intake
Carelu guides patients through intake like a human conversation — collecting what's needed without making it feel clinical. Available 24/7 in English and Spanish.
Insurance verified instantly
Mental health coverage, session limits, copays, in-network status — checked in real time during the conversation. No phone trees.
Automated scheduling and follow-up
Once intake is complete, Carelu can trigger scheduling. If documents are missing, it follows up gently by text — no staff time required.
The results speak louder than we can.
They finally asked for help. Be ready.
See how Carelu turns every inquiry into a scheduled session — with zero friction for the patient.