Adult children, spouses, and case managers are looking for a day program that has room, takes their funding, and can start soon. Carelu answers every inquiry instantly, checks fit and funding, and walks each family from first call to first day. 24/7.
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Medicaid waivers, VA benefits, long-term care insurance, county aging programs, private pay — each family arrives with a different source and no idea whether you accept it.
The adult child of a parent with dementia calls during a lunch break or after bedtime. If nobody picks up, they call the next program on the list.
Every enrollment needs a visit, an assessment, a physician form, and an emergency contact sheet. Chasing them by phone stretches a two-day process into a month.
Attendance changes weekly, but the inquiries that could fill a seat sit in voicemail and a shared inbox. Capacity goes unused while families wait.
Carelu responds by chat, phone, or text the moment a family or case manager reaches out — gathering the participant's needs, schedule, transportation, and the caregiver's situation.
Waiver enrollment, insurance, and program eligibility checked during the conversation, so your team only spends time on families who can start.
Tour and assessment scheduling, physician forms, emergency contacts, and consents handled conversationally by text and email. Families arrive on day one with a complete file.
A caregiver is looking for a program right now.
See how Carelu turns every inquiry into an enrolled participant — without adding front-desk headcount.