Payer Guide · Partners (NC)

Partners Health Management ABA coverage (NC Tailored Plan).

Last updated September 20263 primary sources

Partners Health Management, a Tailored Plan, adopts NC's clinical coverage policies outright for medical-necessity decisions — 8F included — and runs the most provider-friendly authorization model in the state: since October 2023, RB-BHT authorizations issue as "ALL codes," meaning one authorization on the base code covers every RB-BHT service code and modifier combination, telehealth included. The flexibility is real; so is the caveat that billing outside the approved treatment plan risks recoupment.

This plan administers the North Carolina Medicaid ABA benefit — the state rules are the floor, and this page covers what the plan layers on top. Read it together with the North Carolina Medicaid guide →
Prior auth for the assessment
Required — per adopted CCP 8F[1][3]
Prior auth for treatment
Required — one "ALL codes" authorization on the base code covers every RB-BHT code/modifier[2]
Autism diagnosis required?
Yes — ASD via a validated diagnostic tool; under-3s may start on a provisional diagnosis[3]
Plan typeNC Tailored Plan (public LME/MCO)
Clinical rulesCCP 8F adopted for medical-necessity decisions
Prior authRequired — single ALL-codes authorization per member
PortalProAuth (base code as Primary Procedure Code on Prescreen)
UM contactUMQuestions@partnersbhm.org
Rates≥100% of the NC Medicaid fee schedule (state floor)

The ALL-codes authorization model

Instead of code-by-code authorizations, Partners issues one authorization covering all RB-BHT codes and modifiers: submit via ProAuth entering the base code as the Primary Procedure Code on the Prescreen and selecting the Treatment Type from the dropdown; authorizations are then visible in both ProAuth and Alpha. Operationally this means clinical teams can flex between assessment, direct treatment, supervision, and parent training without new requests — but every billed unit must still trace to the approved treatment plan, because Partners pairs the flexibility with post-payment review and recoupment for out-of-plan billing.[2][1]

Partners also runs an Autism Services Learning Collaborative for its network ABA providers, and its Tailored Plan documentation cross-references Carolina Complete Health policies through a Centene infrastructure partnership.[2][1]

Intake gates

The questions that decide whether a family can start with Partners Health Management (NC Tailored Plan), and what they have to bring. Each maps onto something intake should ask on the first call.

Age limit

Follows the NC Medicaid rule: CCP 8F carries no upper age bound (the 8/1/2026 rewrite removed "under 21 years of age" from the eligibility provision), under-21 members carry the EPSDT special provision, and beneficiaries under three may start on a provisional diagnosis.[3][2]

Diagnosis recency

Follows the NC Medicaid rule: no expiry on the ASD diagnosis itself, but a provisional under-3 diagnosis must become non-provisional within six months, an adaptive behavior assessment must be under 3 years old, and diagnostic documentation must be verified and on file before services start.[3][2]

Who may diagnose

Follows the NC Medicaid rule: a non-provisional ASD diagnosis comes from a Licensed Psychologist, a supervised Licensed Psychological Associate, or a physician (MD or DO); a Licensed School Psychologist evaluation may be used where the required testing is included; a provisional under-3 diagnosis may also come from a trained master’s-level licensed clinician within scope.[3][2]

Diagnostic tools required

Follows the NC Medicaid rule: the ASD diagnosis must use BOSA, Tele-ASD-Peds, ADOS-2, or CARS2-ST/CARS2-HF; screeners, educational determinations and informal impressions cannot start services. The packet also needs a skills assessment (VB-MAPP, ABLLS-R or ESDM Curriculum Checklist), an FBA where challenging behaviors are targeted, and an adaptive behavior assessment within 3 years (VABS-3, ABAS-3 or DP-4).[3][2]

Referral required?

Follows the NC Medicaid rule: a service order signed and dated by a Licensed MD, DO or Licensed Psychologist, in place on or before the first date of service, based on a behavioral/adaptive/functional assessment and treatment plan, valid one year and re-ordered annually. 97151 and 97152 need no service order for prior approval; 97153–97157 do.[3][2]

Telehealth

Follows the NC Medicaid rule (Attachment A, eff. 8/1/2026): GT telehealth is billable for 97151 with clinical justification and for 97155 up to 50% of total 97155 billing per beneficiary per 180 days; telehealth is removed entirely for 97152, 97153 and 97154; 97156 and 97157 remain telehealth eligible and are the only KX telephonic services, on a documented caregiver health or access barrier.[3][2]

Prior-auth decision time

Partners’ operations manual: "Partners must decide and provide notice within 14 calendar days of receiving a standard request for authorization of service with a possible extension of an additional 14 calendar days", and within 72 hours for expedited requests (expedited concurrent within 24 hours). Its January 2026 bulletin says the CMS prior-authorization timeframes "have been postponed to July 1, 2026" — from then the federal ceiling is 7 calendar days standard, so expect 7 now and confirm with Partners UM. "Services are expected to be requested on or before the start date"; a request submitted more than 30 days before the start date is administratively denied. CCP 8F requires the RB-BHT reauth before the current authorization expires.[4][5][6][3]

Other insurance (who pays first)

"Federal and state regulations require Medicaid to be the payer of last resort": Medicare and private carriers "must process the claim before Partners processes a Medicaid claim", and "Medicaid claims submitted without third-party information will be denied." Partners pays only the gap up to its contracted rate, and "will not pay for any service that could have been paid for by Medicare or other private insurance plans had the member or provider complied with the plan's requirements" — including failure to obtain the other plan’s prior approval — so follow the commercial plan’s ABA precert rules to the letter. Codes on Partners’ TPL/Medicare bypass list skip the other payer; no RB-BHT code is on it. The manual does not say whether its own prior authorization is still needed when it pays second; CCP 8F requires prior approval before rendering RB-BHT and carves out no exception for members with other insurance, so get the plan’s authorization on file unless the plan confirms in writing that it is waived. Under federal rules TRICARE pays before Medicaid and CHAMPVA pays first when the child is also Medicaid-eligible.[4][3][7][8]

Delivery & billing rules

Coverage decides whether Partners Health Management (NC Tailored Plan) pays. These decide whether the claim survives: how sessions must be staffed and supervised, what may be billed concurrently, the per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

Supervision

Follows the NC Medicaid rule: at least 10% of paraprofessional-delivered services must involve LQASP observation and direction, and above 200 paraprofessional hours per 180 days the LQASP-to-paraprofessional ratio must sit between 10% and 20%, documented in the treatment plan with deviations clinically justified. Incidental supervision is not billable.[3][2]

Concurrent billing (97153 + 97155)

Follows the NC Medicaid rule: 97153 or 97154 may be billed concurrently with 97155 when a paraprofessional delivers the direct service under an eligible provider’s observation, but a single rendering provider may not bill 97153/97154 and 97155 simultaneously. 97151, 97152, 97156 and 97157 allow no concurrent billing, and non-RB-BHT services may not be billed for the same clock time.[3][2]

Daily limits / MUEs

Follows the NC Medicaid rule — no per-day unit ceiling, limits set per authorization period. Partners’ own model is unusually permissive on codes: since October 2023 one authorization on the base code covers every RB-BHT code and modifier combination, telehealth included, submitted through ProAuth with the base code as Primary Procedure Code on the Prescreen. The flexibility is paired with post-payment review — every billed unit must trace to the approved treatment plan or face recoupment.[3][2][2]

Session-note signature

Follows the NC Medicaid rule: the staff member who delivered the service signs the note with credentials (professional) or job title (paraprofessional), and an LQASP or C-QP is not required to countersign a note written by non-LQASP/C-QP staff. A full note is required per contact per date of service with the elements listed in 8F subsection 5.5.1, and the treatment plan is signed and dated by the LQASP and the consenting party before services begin.[3][2]

Place of service

Follows the NC Medicaid rule: clinic, home, school and community settings are all payable in any combination, individually justified and documented in the treatment plan, with the goal of advancing toward natural settings. IDEA-duplicative school services are excluded, and telehealth or telephonic claims carry the provider’s usual place-of-service code.[3][2]

Bill as provider

Follows the NC Medicaid rule on rendering-provider eligibility, the professional claim and the 120-day RBT/ABAT certification clock. Partners issues authorizations as "ALL codes" on the base code, so the claim’s code and modifier can flex within the approved treatment plan without a new request — but billing outside that plan is recouped.[3][2][2]

What intake should collect for Partners Health Management (NC Tailored Plan)
Treatment-plan alignmentThe ALL-codes auth only protects billing that matches the approved plan — keep the plan current as services shift.
ASD diagnosis + validated toolPer adopted CCP 8F, with the MD/DO/LP service order.
ProAuth setupBase code on the Prescreen, Treatment Type from the dropdown — train the intake/billing handoff on it once.
Download the free verification-call checklist (PDF)

Common questions

Does Partners Health Management cover ABA therapy?

Yes — as a Tailored Plan it adopts CCP 8F for RB-BHT medical-necessity decisions, with prior authorization required per the state baseline.

What is the ALL-codes authorization?

Since October 2023, one Partners authorization on the base code covers all RB-BHT codes and modifiers — no code-by-code requests. Billing must still match the approved treatment plan or risk recoupment.

How do I submit an RB-BHT authorization to Partners?

Through ProAuth: enter the base code as the Primary Procedure Code on the Prescreen, select the Treatment Type from the dropdown. Questions go to UMQuestions@partnersbhm.org.

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