Payer Guide · AmeriHealth Caritas (NC)

AmeriHealth Caritas North Carolina ABA coverage (Standard Plan).

Last updated September 20263 primary sources

AmeriHealth Caritas North Carolina administers the RB-BHT benefit as a Standard Plan, mapping its coverage decisions to the state Clinical Coverage Policies — including 8F for ABA. Fair warning on sourcing: AmeriHealth's provider site is aggressively bot-protected, so this guide leans on the state baseline plus the plan's published contact points, and flags the two documents your team should pull manually from the portal.

This plan administers the North Carolina Medicaid ABA benefit — the state rules are the floor, and this page covers what the plan layers on top. Read it together with the North Carolina Medicaid guide →
Prior auth for the assessmentUnverified
Required — per CCP 8F; confirm code-level rules in AmeriHealth's PA Lookup Tool[2]
Blocked on: AmeriHealth Caritas NC Behavioral Health Utilization Management Guide + the plan's PA Lookup Tool. CCP 8F puts PA on every RB-BHT service including the assessment, but AmeriHealth removed PA from 240+ codes on 1/1/2025 and does not publish whether 9715x was included; the site blocks automated retrieval, so pull both from NaviNet or via carelu.com/sources.
Prior auth for treatmentUnverified
Required — follows CCP 8F §5.1/5.1.1, which is TIERED by intensity: up to 180 calendar days at 16 hrs/week or fewer, but only up to 90 calendar days above 16 hrs/week, for the initial authorization and every reauthorization alike; UM at (888) 738-0004[2]
Blocked on: AmeriHealth Caritas NC Behavioral Health Utilization Management Guide. NOTE: the ‘180-day cycles’ in this value predates the 8/1/2026 CCP 8F rewrite — §5.1 is now tiered (up to 180 calendar days at ≤16 hrs/week, up to 90 above it). Confirm the plan restates the tiering before relying on the flat 180-day figure.
Autism diagnosis required?
Yes — ASD via a validated diagnostic tool; under-3s may start on a provisional diagnosis[2]
Plan typeNC Medicaid Standard Plan
Clinical rulesCCP 8F via the plan's Clinical Coverage Policy Reference Tool
Prior authRequired per 8F; confirm codes in the PA Lookup Tool
UM contact(888) 738-0004
PortalNaviNet + PA Lookup Tool at amerihealthcaritasnc.com
Rates≥100% of the NC Medicaid fee schedule (state floor)

How AmeriHealth administers RB-BHT

The clinical rules are the CCP 8F baseline: PA on all RB-BHT services including the assessment, authorization cycles tiered by intensity (180 calendar days at ≤16 hrs/week, 90 days above), LQASP treatment-plan reviews at least every six months. AmeriHealth's own layer is a Clinical Coverage Policy Reference Tool mapping to the state policies, a Behavioral Health Utilization Management Guide (January 2025 edition), and a PA Lookup Tool for code-level checks. One thing to verify directly: AmeriHealth eliminated prior authorization on 240+ physical and behavioral-health codes effective January 1, 2025 — whether any 9715x codes made that list isn't publicly confirmed, so run your codes through the Lookup Tool rather than assuming.[2][3]

Because the plan's site blocks automated access, have your team download the current BH UM Guide and the PA Lookup results from the portal directly, and keep dated copies with your payer files.[2][3]

Intake gates

The questions that decide whether a family can start with AmeriHealth Caritas North Carolina, and what they have to bring. Each maps onto something intake should ask on the first call.

Age limit

Follows the NC Medicaid rule: CCP 8F carries no upper age bound (the 8/1/2026 rewrite removed "under 21 years of age" from the eligibility provision), under-21 members carry the EPSDT special provision, and beneficiaries under three may start on a provisional diagnosis.[2]

Diagnosis recency

Follows the NC Medicaid rule: no expiry on the ASD diagnosis itself, but a provisional under-3 diagnosis must become non-provisional within six months, an adaptive behavior assessment must be under 3 years old, and diagnostic documentation must be verified and on file before services start.[2]

Who may diagnose

Follows the NC Medicaid rule: a non-provisional ASD diagnosis comes from a Licensed Psychologist, a supervised Licensed Psychological Associate, or a physician (MD or DO); a Licensed School Psychologist evaluation may be used where the required testing is included; a provisional under-3 diagnosis may also come from a trained master’s-level licensed clinician within scope.[2]

Diagnostic tools required

Follows the NC Medicaid rule: the ASD diagnosis must use BOSA, Tele-ASD-Peds, ADOS-2, or CARS2-ST/CARS2-HF; screeners, educational determinations and informal impressions cannot start services. The packet also needs a skills assessment (VB-MAPP, ABLLS-R or ESDM Curriculum Checklist), an FBA where challenging behaviors are targeted, and an adaptive behavior assessment within 3 years (VABS-3, ABAS-3 or DP-4).[2]

Referral required?

Follows the NC Medicaid rule: a service order signed and dated by a Licensed MD, DO or Licensed Psychologist, in place on or before the first date of service, based on a behavioral/adaptive/functional assessment and treatment plan, valid one year and re-ordered annually. 97151 and 97152 need no service order for prior approval; 97153–97157 do.[2]

Telehealth

Follows the NC Medicaid rule (Attachment A, eff. 8/1/2026): GT telehealth is billable for 97151 with clinical justification and for 97155 up to 50% of total 97155 billing per beneficiary per 180 days; telehealth is removed entirely for 97152, 97153 and 97154; 97156 and 97157 remain telehealth eligible and are the only KX telephonic services, on a documented caregiver health or access barrier.[2]

Prior-auth decision time

AmeriHealth Caritas’ manual (Version 16, October 2025) says standard decisions come "no later than 14 calendar days after AmeriHealth Caritas North Carolina receives the request", extendable up to 14 more calendar days, and expedited decisions "no later than 72 hours after receipt of the request for service" (also extendable up to 14 calendar days); its BH UM Guide lists 14 calendar days as the expected determination time for RB-BHT under 8F. A missed deadline counts as an adverse benefit determination the family can appeal. The federal managed-care ceiling for rating periods starting on or after January 1, 2026 is 7 calendar days standard, which reaches NC plans from July 1, 2026 — newer than this manual edition, so expect 7 and confirm with ACNC UM. No reauthorization lead time is published; CCP 8F requires the reauth before the current authorization expires.[4][3][5][6][2]

Other insurance (who pays first)

ACNC pays last: "health care providers are required to bill the Primary Insurer first and obtain an Explanation of Benefits (EOB) or Claim Adjustment Reason Codes (CARC)" and claims carrying the primary EOB must reach ACNC "within 180 days of the date on the primary insurer's EOB." ACNC "will pay and then chase" for EPSDT, "Diagnostic and Treatment (Medical Necessity) after Early and Periodic Screening", and child support enforcement. The manual does not say whether its own prior authorization is still needed when it pays second; CCP 8F requires prior approval before rendering RB-BHT and carves out no exception for members with other insurance, so get the plan’s authorization on file unless the plan confirms in writing that it is waived. Under federal rules TRICARE pays before Medicaid and CHAMPVA pays first when the child is also Medicaid-eligible.[4][2][7][8]

Delivery & billing rules

Coverage decides whether AmeriHealth Caritas North Carolina pays. These decide whether the claim survives: how sessions must be staffed and supervised, what may be billed concurrently, the per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

Supervision

Follows the NC Medicaid rule: at least 10% of paraprofessional-delivered services must involve LQASP observation and direction, and above 200 paraprofessional hours per 180 days the LQASP-to-paraprofessional ratio must sit between 10% and 20%, documented in the treatment plan with deviations clinically justified. Incidental supervision is not billable.[2]

Concurrent billing (97153 + 97155)

Follows the NC Medicaid rule: 97153 or 97154 may be billed concurrently with 97155 when a paraprofessional delivers the direct service under an eligible provider’s observation, but a single rendering provider may not bill 97153/97154 and 97155 simultaneously. 97151, 97152, 97156 and 97157 allow no concurrent billing, and non-RB-BHT services may not be billed for the same clock time.[2]

Daily limits / MUEs

Follows the NC Medicaid rule: no per-day unit ceiling; limits are per authorization period (180-day cycles at or under 16 hours a week, 90-day cycles above it), with the 50% 97155 telehealth cap and the six-caregiver-training minimum per 180 days. AmeriHealth publishes no plan-specific ABA unit table; because the plan removed prior authorization from 240+ codes effective January 1, 2025 without publicly confirming whether any 9715x codes were included, run the planned codes through the plan’s PA Lookup Tool rather than assuming.[2][3]

Session-note signature

Follows the NC Medicaid rule: the staff member who delivered the service signs the note with credentials (professional) or job title (paraprofessional), and an LQASP or C-QP is not required to countersign a note written by non-LQASP/C-QP staff. A full note is required per contact per date of service with the elements listed in 8F subsection 5.5.1, and the treatment plan is signed and dated by the LQASP and the consenting party before services begin.[2]

Place of service

Follows the NC Medicaid rule: clinic, home, school and community settings are all payable in any combination, individually justified and documented in the treatment plan, with the goal of advancing toward natural settings. IDEA-duplicative school services are excluded, and telehealth or telephonic claims carry the provider’s usual place-of-service code.[2]

Bill as provider

Follows the NC Medicaid rule: a professional CMS-1500/837P claim through the plan, with Attachment B fixing which provider type may render each code; behavior technicians must hold RBT or ABAT certification within 120 calendar days of hire or of the agency’s first Medicaid enrollment, and all LQASPs and C-QPs must enroll as in-state NC providers as of August 2, 2026.[2]

What intake should collect for AmeriHealth Caritas North Carolina
Member ID + plan confirmationStandard AmeriHealth Caritas NC vs. other channels — verify at (888) 738-0004 if in doubt.
ASD diagnosis + validated toolPer CCP 8F, with the MD/DO/LP service order.
Code-level PA checkRun the planned CPT codes through the PA Lookup Tool before promising timelines.
Download the free verification-call checklist (PDF)

Common questions

Does AmeriHealth Caritas NC cover ABA therapy?

Yes — as a Standard Plan it administers NC Medicaid's RB-BHT benefit under Clinical Coverage Policy 8F, with prior authorization per the state baseline. Confirm code-level rules in the plan's PA Lookup Tool.

How do I reach AmeriHealth Caritas NC utilization management?

UM runs at (888) 738-0004; the provider workflow uses NaviNet and the PA Lookup Tool at amerihealthcaritasnc.com. The January 2025 Behavioral Health UM Guide has the current details — pull it from the portal.

Carelu collects all of this automatically.

Every ID, document, and detail this payer requires — gathered conversationally the moment a family reaches out, with insurance verified before your team touches the file.

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