Payer Guide · Fidelis Care (NJ)

Fidelis Care New Jersey ABA coverage (NJ FamilyCare MCO).

Last updated September 20265 primary sources

Fidelis Care New Jersey — the Centene plan formerly branded WellCare of NJ — administers the NJ FamilyCare ABA benefit with the least published detail of the five MCOs. Our best-evidence read: it runs the state benefit through generic Centene behavioral-health UM machinery, with no distinct ABA clinical policy, fee schedule, or unit-cap document surfaced anywhere public. That makes this a state-baseline plan with gaps — the clinical rules to plan against are NJ FamilyCare's, and the plan-specific specifics (forms, caps, rates) are phone calls, not lookups.

This plan administers the NJ FamilyCare ABA benefit — the state rules are the floor, and this page covers what the plan layers on top. Read it together with the NJ FamilyCare (New Jersey Medicaid) guide →
Prior auth for the assessment
Required — NJ FamilyCare baseline (the MCO authorizes a QHP assessment); Fidelis-specific ABA form detail is unpublished[3][2]
Prior auth for treatment
Required — state baseline; outpatient auth requests via provider.fideliscarenj.com or fax (888) 339-2677[3][2]
Autism diagnosis required?
Yes — ASD (F84.0–F84.9) by a qualified healthcare professional (state baseline)[3]
Plan typeNJ FamilyCare MCO (Centene; formerly WellCare of NJ)
Clinical rulesState baseline — no NJ-specific published ABA policy found
Prior authRequired per the state benefit design; plan-specific ABA form unpublished
Submissionprovider.fideliscarenj.com or fax (888) 339-2677
Unit caps / ratesUnverified — nothing published; confirm directly with the plan
ClaimsAvaility clearinghouse, payor ID 14163; provider services 1-888-453-2534

A state-baseline plan — and what that means in practice

No Fidelis-specific ABA clinical policy, fee schedule, or hour-cap document has been published — the plan appears to defer to the state criteria (unverified). Practically, plan requests against the NJ FamilyCare baseline: an ASD diagnosis from a QHP, an MCO-authorized assessment, and treatment contingent on treatment-plan approval, with the state's daily unit guide as the likely claim-edit surface. Outpatient authorization requests go through the provider portal at provider.fideliscarenj.com or by fax to (888) 339-2677, with progress reports uploaded via the portal or faxed. Because nothing ABA-specific is published, confirm assessment-request format, authorization spans, and unit handling with the plan's UM contact before your first submission rather than after your first denial.[2][3]

Contacts and identity housekeeping

The state's BH integration contact sheet — which still titles the plan "Fidelis Care (Formerly Wellcare)" — names the ABA UM/PA contact as Amber Johnson (770-809-7313, Amber.Johnson@centene.com) and the ABA contracting contact as Michael Czajkowski (862-702-6529, Michael.Czajkowski@fideliscarenj.com). Provider services runs at 1-888-453-2534; claims route through Availity under payor ID 14163, and claims disputes mail to Tampa, FL (Centene shared services). Watch the rebrand at intake: families, cards, and stale directory listings may still say WellCare — it's the same plan.[1]

Intake gates

The questions that decide whether a family can start with Fidelis Care New Jersey (formerly WellCare), and what they have to bring. Each maps onto something intake should ask on the first call.

Age limit

Two published numbers, and they differ in precision rather than in substance. The founding DMAHS newsletter sets the benefit for "any Medicaid eligible child, under the age of 21, who has been diagnosed with ASD as defined by ICD 10 diagnoses F84.0 through F84.9 by a qualified healthcare provider," delivered under EPSDT, which reaches "individuals under the age of twenty-one." Optum's New Jersey Medicaid entry adds the floor as well as the ceiling: "ABA services shall be made available to children 18 months to 21 years of age based on medical necessity," and its NJ FamilyCare provider orientation repeats it — "Must be 18 months – 21 years old," including in the specialized FamilyCare carve-out. No hour caps are attached to the age band. Fidelis publishes no NJ-specific ABA policy at all, so the state band is the only published answer.[3][4]

Who may diagnose

New Jersey names them twice, and the second list is narrower than the first. The newsletter's general test: "The need for ABA services must be determined by a qualified healthcare professional (QHP) capable of making a diagnosis of autism. QHPs include licensed health care professionals, who are qualified by education, training, or licensure/regulation (when applicable) to perform a professional service within his/her scope of practice." The enumerated list of acceptable QHPs "for the diagnosis and treatment planning for adaptive behavior services" is then: Physicians; Psychologists, which "Requires an active board certified behavior analyst (BCBA) certification in good standing and a qualifying doctoral-level degree (BCBA-D)"; and BCBAs, who appear for treatment planning rather than diagnosis. Optum's NJ entry restates the split: the diagnosis comes from "a physician or psychologist," and "It is not uncommon for one QHP to make the diagnosis (such as a physician) and a separate QHP (such as a BCBA) to develop and supervise the treatment plan." No Fidelis-specific diagnostician list is published.[3][4]

Diagnostic tools required

None required — and New Jersey is one of the few states that says so in terms. Optum's NJ Medicaid entry: "A comprehensive diagnostic evaluation is not required to access ABA services," with "ABA services … available to any child diagnosed with autism spectrum disorder as defined by ICD-10 diagnoses F84.0 through F84.9." The DMAHS newsletter names no instrument either. That makes this the friendliest diagnostic bar of the three states on this page — intake should not queue a New Jersey family for an ADOS-2 before starting the authorization. Fidelis Care New Jersey publishes no deviation from this, and its own material was checked for one.[4][3]

Referral required?

No PCP referral and no physician order. The sequence the state sets is QHP determination, then MCO authorization: "Once an individual is properly diagnosed with ASD, the MCO shall authorize a QHP to assess the child for the development of a proposed treatment plan," and treatment follows "Contingent upon approval of the treatment plan." The genuine intake asset sits one step earlier — members still fee-for-service pending MCO enrollment are covered through Gainwell with no prior authorization required at all, so enrollment status, not a referral, is the routing question. Plan practice adds paperwork rather than a referral: Horizon wants an ASD diagnosis "script" from a QHP attached to the assessment request, which is the diagnosis document under another name. Fidelis publishes no ABA-specific request format, so confirm what its UM expects in the packet before the first submission rather than after the first denial; outpatient authorization requests go through provider.fideliscarenj.com or fax (888) 339-2677.[3][2]

Prior-auth decision time

Fidelis Care's 2026 NJ manual: routine (non-urgent) prior authorization determinations "within seven (7) calendar days (or sooner as required by the needs of the Member) of receipt of necessary information sufficient to make an informed decision"; urgent determinations "within twenty-four (24) hours of receipt of the necessary information, but no later than seventy-two (72) hours after receipt of the request for service" — ask for expedited decisions by telephone or the portal, not fax. Continued or extended services (a reauthorization during an ongoing course of treatment) are "determined and communicated by telephone and in writing within one (1) business day of receipt of the necessary information." Federal floor for every NJ FamilyCare MCO: standard decisions within 7 calendar days of the request for contract rating periods starting on or after January 1, 2026 (14 days before that), extendable by up to 14 calendar days at the member's or provider's request or when the plan justifies needing more information; expedited within 72 hours.[6][7]

Other insurance (who pays first)

Fidelis Care's manual: "Providers shall bill primary insurers for items and services they provide to a Member before they submit claims for the same items or services to Fidelis Care," with the primary's EOB and payment amount on the claim; if the primary paid at least Fidelis's liability nothing more is paid, otherwise Fidelis pays the difference up to its allowed amount; if the primary coverage ended, submit proof of termination. The manual publishes no rule on whether Fidelis's own authorization is needed when it is secondary — confirm with Fidelis Provider Services (1-888-453-2534) before relying on the primary's authorization alone. State rule underneath: NJ FamilyCare pays last: "All TPL, for example, health insurance, Medicare, CHAMPUS, prepaid health plans… shall, if available, be used first and to the fullest extent." Bill the commercial plan first; supplementation claims "shall not be filed with the program unless accompanied by a statement of payment, Explanation of Benefits (EOB), or denial from the other carrier." Two traps: "No program payments shall be made when the third-party payer requires a contracting or participating provider to accept that third-party payer's payment as payment in full," and when NJ FamilyCare is secondary it pays the lesser of its allowed amount minus other payments, or the patient liability. TRICARE and CHAMPVA both pay ahead of Medicaid: TRICARE rules state "Medicaid is not a double coverage plan. In any double coverage situation involving Medicaid, CHAMPUS is always the primary payer," and CHAMPVA "assumes primary payer status" over Medicaid.[6][8][9][10]

Diagnosis recencyAsk the plan

Not published. Neither the DMAHS newsletter nor Optum's New Jersey entry sets a maximum age for the diagnostic evaluation, and the state's written position runs the other way: Optum's NJ Medicaid entry says flatly that "A comprehensive diagnostic evaluation is not required to access ABA services," so there is no comprehensive evaluation whose recency could be gated. What is dated in New Jersey is the authorization rather than the diagnosis — Horizon issues 32 units of 97151 valid for 30 days, and treatment authorizations run in 6-month spans.[3][4]

Ask the plan: Fidelis Care New Jersey's ABA UM contact (per the DMAHS BH integration contact sheet) before the first submission — nothing ABA-specific is published by the plan.

TelehealthAsk the plan

The state is silent and the carrier layer is not. Neither the founding DMAHS newsletter nor the daily unit guide addresses telehealth, remote delivery, modifiers or place-of-service codes for ABA. The one published New Jersey position is Optum's, for its own line of business: BCBAs and licensed BH clinicians in contracted ABA practices may deliver ABA supervision and caregiver training by telehealth if the practice is an approved Optum virtual-visits provider (attestation on Provider Express) and flags virtual delivery to the Care Advocate at authorization — then bills "the same procedure code you would use for an in-person service, 97155 or 97156, on your claim with the “02” place of service code." Direct technician treatment is not in that carve-out. Fidelis Care New Jersey publishes no ABA telehealth position.[3][5]

Ask the plan: Fidelis Care New Jersey's ABA UM contact (per the DMAHS BH integration contact sheet) before the first submission — nothing ABA-specific is published by the plan.

Delivery & billing rules

Coverage decides whether Fidelis Care New Jersey (formerly WellCare) pays. These decide whether the claim survives: how sessions must be staffed and supervised, what may be billed concurrently, the per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

Concurrent billing (97153 + 97155)

New Jersey says yes, in writing, and draws the line precisely. “If the QHP is overseeing the activities of the technician, the time of direct supervision by the QHP shall be concurrently billable using code 97155.” But “billing for 97155 is limited to time where the QHP is either engaged directly with the patient or is directing a technician in implementing a modified protocol with the patient. Billing for supervision where the technician is not present is not allowed.” Two other concurrency rules ride along: 97156 may be billed while the RBT delivers direct treatment to the child “in a separate location”; and for 0373T “providers may not bill for the QHP time concurrently” and billing is limited to a single technician’s face-to-face time, never the combined time of multiple technicians (three technicians for two hours bills eight units, not twenty-four). This is NJ FamilyCare state policy and the operative floor for Fidelis Care New Jersey; no plan-specific deviation was found in Fidelis Care New Jersey’s published material.[3]

Ask the plan: Fidelis Care New Jersey provider services, to confirm the plan has not layered its own concurrency edit on top.

Daily limits / MUEs

New Jersey publishes its own table rather than adopting a CMS MUE regime, and labels it guidance: the limits “are for guidance purposes only and may be overridden when medically necessary based on individual need” under EPSDT. Per day, in 15-minute units: 97151 32, 97152 8, 97153 32, 97154 12, 97155 24, 97156 16, 97157 16, 97158 16, 0362T 8, 0373T 32. Treat them as soft ceilings the plans enforce as edits — a request above them needs explicit EPSDT medical-necessity framing rather than a quiet resubmission. Fidelis Care New Jersey publishes no daily table of its own, so the state guide is what to plan against.[3]

Ask the plan: Fidelis Care New Jersey’s provider manual / claim-edit list.

Place of servicePlan-dependent

This one has moved and the two live sources disagree. The founding DMAHS newsletter is flat: “ABA services may be provided in the therapist’s office, a community setting or the child’s home. Services may not be provided within a school facility.” Optum’s ABA State Mandates document (annual review 7/2026), whose NJ Medicaid entry tracks the same state policy, now reads: “Services may be provided in the school setting as long as services are not provided during normal school hours.” Office, home and community are settled; school is plan-dependent and moving; group home is addressed by neither. Neither position is republished by Fidelis Care New Jersey, so resolve it with the plan before scheduling school-based sessions.[3][4]

Ask the plan: Fidelis Care New Jersey provider services.

Session-note signatureUnverified

Neither the state nor Fidelis Care New Jersey publishes a session-note signature rule for ABA — no named signer and no timeframe.

Blocked on: Fidelis Care New Jersey’s provider manual documentation chapter, or DMAHS’s Autism Line (609-588-8522).

What intake should collect for Fidelis Care New Jersey (formerly WellCare)
Plan identity on "WellCare" inquiriesWellCare of NJ is now Fidelis Care — same plan, new name; verify the current card.
ASD diagnosis + QHP scriptThe state baseline applies — collect the diagnosis and script that trigger the assessment authorization.
UM confirmation before first submissionNo ABA-specific forms or caps are published — call the ABA UM contact to confirm format and spans up front.
Requested units vs. the state guideAbsent published plan caps, assume the state daily unit table is the edit surface.
Download the free verification-call checklist (PDF)

Common questions

Does Fidelis Care New Jersey cover ABA?

Yes — it administers the NJ FamilyCare ABA benefit (EPSDT, ASD diagnosis, MCO-authorized assessment and treatment plan). No plan-specific ABA policy is published, so the state baseline is the rulebook to plan against.

Is Fidelis Care NJ the same as WellCare?

Yes — WellCare of NJ rebranded to Fidelis Care under Centene. The state's own contact documents still carry both names.

What does Fidelis Care NJ pay for ABA?

Unverified — no fee schedule or ABA rate document is published. Your provider contract is the only source of truth; benchmark against the state FFS schedule ($15.00/unit 97153, $21.25 97155, $25.00 97151/97156).

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