Payer Guide · Arizona DES/DDD

Arizona DES/DDD ABA coverage (the ALTCS-DD path).

Last updated September 20266 primary sources

The Division of Developmental Disabilities (DES/DDD) is Arizona's second ABA funnel: ALTCS-eligible members with developmental disabilities get their physical and behavioral health — including ABA — not through an ACC plan but through one of two statewide DDD Health Plans, Mercy Care DD or UnitedHealthcare Community Plan DD (both effective October 2019). Clinically nothing changes — AMPM 320-S governs DES/DDD by its own terms — but structurally this is a separate eligibility gate and plan-choice flow, and routing a DDD family down the ACC path (or vice versa) burns weeks. Intake teams that ask the DDD question first route correctly.

This plan administers the AHCCCS (Arizona Medicaid) ABA benefit — the state rules are the floor, and this page covers what the plan layers on top. Read it together with the AHCCCS (Arizona Medicaid) guide →
Prior auth for the assessment
Follows the member's DDD Health Plan — Mercy Care DD and UHCCP DD both skip PA on 97151/97152[1][6][5]
Prior auth for treatment
Through the member's DDD Health Plan (Mercy Care DD or UHCCP DD), on the same ABA PA machinery as their ACC lines[1][6][5]
Autism diagnosis required?
No — AMPM 320-S applies; autism is a DDD qualifying-condition category, but ABA rides on medical necessity[2][1]
What it isThe ALTCS-DD path — DDD subcontracts health care to two statewide DDD Health Plans
The plansMercy Care DD and UHCCP DD ("DD by UHCCP") — member chooses; both statewide
Clinical rulesAMPM 320-S — identical to the ACC path
Eligibility gateOver age 3, ALTCS approval is the gate to DDD-funded services; autism is a qualifying-condition category
Assessment PANone at either DDD plan — same 97151/97152 rule as their ACC lines
Bundled servicesDDD members also get habilitation and respite (HCBS) alongside ABA

The dual path, from the DDD side

Children under 21 can get ABA either through their ACC plan under EPSDT or — if ALTCS/DDD-eligible — through a DDD Health Plan. Autism is a DDD qualifying-condition category, and over age 3 ALTCS approval is the gate to DDD-funded services (habilitation, respite, ABA). Once eligible, the family chooses between Mercy Care DD and UHCCP DD, and unlike the ACC side, both DDD Health Plans are statewide — county doesn't restrict DDD members the way ACC geographic service areas do. Authorization then runs through the chosen plan's ABA machinery, identical to its ACC line: no PA on 97151/97152 at either plan, treatment PA on their respective forms (Mercy Care's ABA PA form with 6-month auths; Optum's Provider Express Treatment Form for UHCCP DD). DDD ALTCS also maintains its own service-approval matrix on the LTSS side.[1][2][3]

Why the DDD conversation is different at intake

A DDD family isn't just an ABA inquiry — DDD members also receive habilitation and respite through home- and community-based services alongside ABA, a bundled-service conversation ACC-only families never have. Intake that recognizes a DDD card (UHCCP DD cards read "DDD Health Plan by UHCCP," Group AZDDD; Mercy Care DD is branded accordingly) can coordinate the ABA request with the family's DDD support coordinator instead of working blind. For families who look DDD-eligible but aren't enrolled, the ALTCS application is the long pole — flag it early, and run the ACC path in parallel where EPSDT coverage already exists.[1][5]

Intake gates

The questions that decide whether a family can start with DES/DDD (Arizona Division of Developmental Disabilities), and what they have to bring. Each maps onto something intake should ask on the first call.

Age limit

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: AMPM 320-S sets no age bound of its own. Behavior Analysis Services are covered "for individuals with Autism Spectrum Disorder (ASD) and/or other diagnoses as justified by medical necessity," and the policy applies across ACC, ALTCS E/PD, DCS/CMDP, DES/DDD, the RBHA contracts and fee-for-service programs without an age criterion. In practice children reach the benefit through EPSDT, and nothing in the policy text excludes adults — screen on medical necessity, not birthday.[2][1]

Diagnosis recency

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: None at the state level. AMPM 320-S imposes no recency clock on the diagnostic evaluation — and no autism diagnosis at all is strictly required. What must be current is the assessment: services are "prescribed or recommended in specific dosages, frequency, intensity, and duration by a qualified BHP as the result of an assessment of the member." Plan-level overlays can be stricter, so check the per-plan guide before telling a family an old evaluation still counts.[2][1]

Who may diagnose

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: AMPM 320-S gates on who recommends ABA, not on who diagnoses: services must be "prescribed or recommended... by a qualified BHP." A Behavioral Health Professional is defined as an individual licensed under A.R.S. Title 32, Chapter 33 whose scope allows independent behavioral health practice (or practice under direct supervision, except a licensed substance abuse technician); a psychiatrist (A.R.S. § 36-501); a psychologist (A.R.S. § 32-2061); a physician; a Behavior Analyst (A.R.S. § 32-2091); a registered nurse practitioner licensed as an adult psychiatric and mental health nurse; or a registered nurse with psychiatric-mental health certification or one year of behavioral health experience.[2][1]

Diagnostic tools required

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: No single instrument is mandated. "Behavior Analysis Services shall be based upon assessment(s) that include Standardized and/or Non-standardized instruments through both direct and indirect methods." Standardized examples named in the policy: the Pervasive Developmental Disabilities Behavior Inventory, the Brigance Inventory of Early Development and the Vineland Adaptive Behavior Scales. Non-standardized examples: curriculum-referenced assessments and stimulus preference assessment procedures.[2][1]

Referral required?

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: A prescription or recommendation from a qualified Behavioral Health Professional, based on an assessment of the member, is the referral — AMPM 320-S requires nothing else and sets no prior-authorization rules of its own, leaving PA to the Contractors. The two largest plans both skip PA on the assessment codes: Mercy Care states no PA is needed for 97151 and 97152, and Optum's Arizona orientation states "All ABA services require prior authorization except 97151 and 97152."[2][6][5][1]

Prior-auth decision time

DDD’s own policy and the policy for its health plans (AdSS — Mercy Care DD and UHC Community Plan DD, which authorize ABA) both still read "no later than 14 Calendar Days from receipt of the request for the service regardless of whether the 14th day falls on a weekend … or Legal Holiday", 72 hours expedited, each extendable up to 14 more days. AHCCCS’s own CY2025 prior-authorization metrics report (March 2026) says that "Beginning January 1, 2026" the CMS rule requires Medicaid managed care plans to decide within "7 calendar days for standard requests (non-urgent)" and "72 hours for expedited requests (urgent)"; the federal regulation ties the 7-day ceiling to rating periods starting on or after January 1, 2026. Confirm with the DDD health plan which clock it runs. No ABA-specific decision clock or reauthorization lead time is published; AMPM 320-S requires progress reports at least every six months, which is what the reauth is built from.[7][8][9][10][2]

Other insurance (who pays first)

DDD pays last and must "independently evaluate the Member's service request using its own criteria" when a third party denies; "when a Third Party has approved a service request as medically necessary" it must "Not apply a secondary prior authorization" and coordinate payment. It pays first and recovers later for preventive pediatric/EPSDT services, a list that includes "Therapies, and behavioral health exams." DDD Qualified Vendors bill the other insurer first (including high-deductible plans), obtain the EOB or denial, and bill the difference up to the contracted rate. Under federal rules TRICARE pays before Medicaid, and CHAMPVA pays first when the child is also Medicaid-eligible.[11][12][13][14]

TelehealthUnverified

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: AMPM 320-S permits telehealth delivery but does not price it: the individualized treatment plan must "identify the modality by which the service will be delivered (whether in person or via telehealth, or in-group or individual setting, or combination thereof)." Which 9715x codes are actually payable remotely, and with which place-of-service code or modifier, lives in the AHCCCS telehealth code set and the Behavioral Health Services Billing Matrix, neither of which we could retrieve at this review — azahcccs.gov returns 403 to automated fetching.[2][1]

Blocked on: The member's DDD Health Plan — Mercy Care DD or UnitedHealthcare Community Plan DD — plus the DDD support coordinator on the service-plan side.

Delivery & billing rules

Coverage decides whether DES/DDD (Arizona Division of Developmental Disabilities) pays. These decide whether the claim survives: how sessions must be staffed and supervised, what may be billed concurrently, the per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

Supervision

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: A duty with no number attached. "Behavior Analysis Services shall be directed and overseen by Behavior Analysts and supported, where applicable, by Behavior Analysis Trainees and/or Behavior Technicians." The Behavior Analyst "is responsible for all aspects of clinical direction, supervision, and provider-level case management," for training Trainees and Technicians, for ensuring that "the extent, kind, and quality" of what they deliver matches their training and experience, and for their compliance with the policy and A.R.S. § 32-2091. A Behavior Analysis Trainee needs "direct and ongoing supervision consistent with the standards set by a nationally recognized Behavior Analyst certification board." AMPM 320-S publishes no supervision percentage and no caseload cap, so for RBT-credentialed staff the BACB floor is the operative number.[2][1]

Bill as provider

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: The claim line has to say who actually delivered the service. AHCCCS pays credential-tiered rates through modifiers — HM below bachelor's (technician level), HN bachelor's, HO master's, HP doctoral — and AMPM 320-S points to the Behavioral Health Services Billing Matrix for "modifiers for Behavior Analysis Trainee billing." Whose NPI goes in the rendering field is set per Contractor: UnitedHealthcare Community Plan, for instance, requires the rendering provider's 10-digit NPI in box 24J, "must be an active AHCCCS registered provider (The rendering provider is the BCBA/Licensed Clinician)."[2][4][5][1]

Concurrent billing (97153 + 97155)Unverified

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: AMPM 320-S does not address whether 97153 and 97155 may be billed for the same clock time. The policy routes every coding question elsewhere: "Refer to the Behavioral Health Services Billing Matrix and Medical Coding Resources on the AHCCCS website for more information regarding required coding information, including covered settings, modifiers for Behavior Analysis Trainee billing, or other billing/coding information."[2][1]

Blocked on: The member's DDD Health Plan — Mercy Care DD or UnitedHealthcare Community Plan DD — plus the DDD support coordinator on the service-plan side.

Daily limits / MUEsUnverified

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: No per-day unit ceiling appears in AMPM 320-S; the policy sets clinical content, not claim edits, and defers unit and coding questions to the Behavioral Health Services Billing Matrix. Dosage is set case by case — services are prescribed "in specific dosages, frequency, intensity, and duration" by the recommending BHP — so the binding ceiling in practice is the Contractor's authorization.[2][1]

Blocked on: The member's DDD Health Plan — Mercy Care DD or UnitedHealthcare Community Plan DD — plus the DDD support coordinator on the service-plan side.

Session-note signatureAsk the plan

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: AMPM 320-S sets a reporting cadence, not a signature rule. Progress reports are required "at minimum, every six months" and must include member identification; background information (family dynamics, school placement, cultural considerations, prenatal and/or developmental history, medical history, sensory, dietary and adaptive needs, sleep patterns, medications); assessment findings; outcomes (measurable objectives, progress toward goals, clinical recommendations, treatment dosage, family role and outcomes); and care coordination (transition statement and individualized discharge criteria). Who signs a session note, and within what window, is not stated.[2][1]

Ask the plan: The member's DDD Health Plan — Mercy Care DD or UnitedHealthcare Community Plan DD — plus the DDD support coordinator on the service-plan side.

Place of serviceUnverified

Identical to the ACC path — AMPM 320-S applies to DES/DDD by its own terms, and authorization then runs through the member's chosen DDD Health Plan (Mercy Care DD or UHCCP DD) on that plan's ABA machinery: AMPM 320-S requires the treatment plan to "specify the setting(s) in which services will be delivered" but publishes no payable-setting list, pointing instead to the Behavioral Health Services Billing Matrix "regarding required coding information, including covered settings." What is documented at the rate level is that setting changes the money: the November 2023 fixed-rate notice pays home delivery (POS 12) roughly 10% above the clinic rate on every ABA code.[2][4][1]

Blocked on: The member's DDD Health Plan — Mercy Care DD or UnitedHealthcare Community Plan DD — plus the DDD support coordinator on the service-plan side.

What intake should collect for DES/DDD (Arizona Division of Developmental Disabilities)
DDD enrollment + ALTCS statusEnrolled DDD member, ALTCS application pending, or ACC-only — three different routes with different timelines.
Which DDD Health PlanMercy Care DD or UHCCP DD — the choice sets the PA form, portal, and auth cadence.
Support coordinator contactDDD members have one — coordinate the ABA request with the existing service plan.
Other DDD services in placeHabilitation and respite hours shape the realistic ABA schedule.
Download the free verification-call checklist (PDF)

Common questions

How do DDD members get ABA in Arizona?

Through their chosen DDD Health Plan — Mercy Care DD or UHCCP DD, both statewide — on the same AMPM 320-S clinical rules and the same plan-level ABA PA machinery as those plans' ACC lines.

Can a child get ABA through an ACC plan instead of DDD?

Yes — children under 21 can get ABA via their ACC plan under EPSDT even without DDD. If the child is ALTCS/DDD-eligible, the DDD path adds bundled services (habilitation, respite); over age 3, ALTCS approval is the gate.

Does county matter for DDD members?

No — both DDD Health Plans are statewide, unlike ACC plans, which are restricted to geographic service areas.

Carelu collects all of this automatically.

Every ID, document, and detail this payer requires — gathered conversationally the moment a family reaches out, with insurance verified before your team touches the file.

Get a Demo