Integration · ClickUp

Carelu + ClickUp: intake done, tasks created with every field filled.

If your coordinators live in ClickUp, Carelu meets them there. Carelu answers every family the moment they reach out, completes intake conversationally, verifies insurance, and creates a task in the list you choose with custom fields populated from the intake. Your team works from ClickUp as usual, on records that are already complete.

What ClickUp does

ClickUp is an all-in-one work and task platform — spaces, lists, tasks, custom fields, and views, with automations, docs, and dashboards layered on. (Based on public information; verify current capabilities with the vendor.)

What Carelu adds

Carelu adds the intake layer in front of ClickUp: 24/7 instant response on phone, chat, form, and text; qualification and insurance verification at first contact; conversational document and consent collection; and waitlist nurture. Each family arrives as a task with custom fields mapped from the intake.

How it works together

1

A family reaches out

Phone, chat, web form, or text — any hour. Carelu answers in seconds, in English or Spanish.

2

Carelu qualifies & verifies

Diagnosis status, location, availability, and insurance — verified up front, while the family is engaged.

3

Documents collect themselves

Insurance cards, diagnosis reports, consents — gathered conversationally with automatic follow-up on anything missing.

4

The task lands in ClickUp

Created in the list you chose with custom fields filled, then updated as the family moves through intake.

One funnel, clear lanes

Answering new families 24/7, on every channelCarelu
Qualification & insurance verification at first contactCarelu
Document & consent collection with automatic follow-upCarelu
Waitlist nurture & re-engagementCarelu
Lists, assignments, automations & team workflowsClickUp
Docs, dashboards and cross-team workClickUp

Third-party capabilities summarized at category level from public information — verify specifics with the vendor.

Common questions

Which list do families go to?

The one you choose during onboarding, where Carelu's intake fields are mapped to your custom fields. Different locations or programs can route to different lists.

Does Carelu replace ClickUp?

No. ClickUp stays where your team manages work; Carelu is the intake layer in front of it that does the answering, verifying, and collecting, then keeps the task current.

What changes for our team day to day?

Tasks arrive complete. Coordinators stop chasing packets and retyping details and start families from ClickUp instead.

Your platform, plus a front office that never sleeps.

See Carelu answer, qualify, and admit a family end to end — and deliver the finished record into ClickUp.

Get a Demo