---
title: Highmark Western and Northeastern New York ABA coverage (NY Medicaid Managed Care).
url: "https://carelu.com/payers/highmark-western-new-york"
markdown_url: "https://carelu.com/payers/highmark-western-new-york.md"
state: NY (New York)
payer: Highmark Western and Northeastern New York (NY Medicaid)
kind: Medicaid managed care plan (MCO)
parent_program: New York Medicaid
description: "How Highmark Western and Northeastern New York (formerly HealthNow/BCBS of Western NY) authorizes NY Medicaid ABA — the $45,000/year benefit cap, prior auth on assessment and treatment, the Wellpoint Partnership Plan delegation, and telehealth codes from a dated COVID-era bulletin."
last_reviewed: September 2026
vob_data_updated: 2026-07-23
---

# Highmark Western and Northeastern New York ABA coverage (NY Medicaid Managed Care).

_Payer Guide · Highmark WNY (NY) · Last updated September 2026 · 6 primary sources_

> 8 WNY counties; ABA requires authorization and carries a stated $45,000/year cap — delegate is Wellpoint Partnership Plan (a Carelon mention in the same manual is unresolved).

Highmark Western and Northeastern New York Inc. — the plan formerly branded HealthNow New York / BlueCross BlueShield of Western New York, now operating as "Highmark Blue Cross Blue Shield of Western New York" since the 2021 Highmark affiliation — runs NY Medicaid Managed Care, HARP, and Child Health Plus across eight Western New York counties (Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming), covering 45,881 members per the state's July 2026 enrollment report. Unlike several plans in this directory, Highmark WNY names its ABA rules with unusual specificity — a stated dollar cap, an explicit prior-authorization requirement, and named telehealth codes — through a longstanding delegation to Wellpoint Partnership Plan, LLC (formerly Amerigroup Partnership Plan), which the plan's own Provider Manual says has managed its Medicaid behavioral health since 2016.

This plan administers the **New York Medicaid** ABA benefit: the state rules are the floor, and this page covers what the plan layers on top. Read it together with the [New York Medicaid (NYS DOH / eMedNY) guide](https://carelu.com/payers/new-york-medicaid).

## Prior authorization and diagnosis at a glance

- **Prior auth for the assessment**: Required — a standalone "Request for Authorization: Autism Spectrum Disorder Testing" form gates the diagnostic workup, submitted via Availity Essentials or fax to 844-452-8073 [2][1]
- **Prior auth for treatment**: Required — ABA services are listed as requiring authorization across MMC, HARP, and CHPlus in the Provider Manual's PA table; the same manual states a $45,000-per-calendar-year ABA benefit maximum [1]
- **Autism diagnosis required?**: Yes — state baseline (under 21, ASD/Rett); Highmark's testing-authorization form asks for validated screeners (ASRS, SCQ, SRS, M-CHAT, CARS, GADS) plus DSM-5/ICD-10 codes [6][2]

## At a glance

- **Plan type:** Mainstream MMC, HARP & CHPlus — "Highmark Blue Cross Blue Shield of Western New York" (legal entity: Highmark Western and Northeastern New York Inc.)
- **Footprint:** 8 counties: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming
- **BH/ABA UM:** Delegated to Wellpoint Partnership Plan, LLC (formerly Amerigroup Partnership Plan) since 2016; the same manual also names Carelon Behavioral Health elsewhere — unresolved, confirm which applies
- **ABA benefit cap:** "$45,000 per calendar year" — stated directly in the Provider Manual's ASD section
- **Prior auth:** Required — ABA listed on the PA/medical-necessity table for MMC, SSI, HARP, and CHPlus alike; a standalone assessment/testing authorization form is published
- **Telehealth:** 97151, 97153, 97155 (POS 02, modifier 95/GT) and 97156/97157 caregiver training confirmed in a 2020/Jan-2022 COVID-era bulletin — verify current applicability

## A stated dollar cap and a confirmed PA requirement

Highmark WNY's Medicaid/CHPlus Provider Manual states its Autism Spectrum Disorder section plainly: "The maximum applied behavioral health analysis benefit is $45,000 per calendar year" — a specific dollar figure this guide has not found published this precisely by any other upstate NY Medicaid plan. The manual's Behavioral Health prior-authorization table confirms ABA requires authorization across the board: "Applied behavior analysis (ABA) services — Covered effective 1/1/2023: requires authorization" for MMC and SSI, and "Covered: requires authorization" for HARP and CHPlus alike. Psychological and neuropsychological testing used to establish or support the ASD diagnosis is separately listed as requiring authorization based on medical necessity criteria. [1]

## The assessment gate — and the delegation question

Highmark WNY publishes a standalone "Request for Authorization: Autism Spectrum Disorder Testing" form (Feb 2026) covering the psych/neuropsych testing codes used to diagnose ASD (96130, 96131, 96136–96139), requiring clinical history, validated screener results (ASRS, SCQ, SRS, M-CHAT, CARS, GARS, GADS), and DSM-5/ICD-10 codes — and it explicitly asks "Is this a request to access ABA services?" as a checkbox, tying the testing authorization directly to the ABA pathway. Submit via Availity Essentials or fax to 844-452-8073, before rendering services. On delegation: the Provider Manual states repeatedly, with a dedicated contact inbox (WNYBehavioralHealthTeam@wellpoint.com), that Wellpoint Partnership Plan, LLC has administered the plan's Medicaid Managed Care, HARP, and CHPlus behavioral health since 2016 — but the same manual's vendor-disclosure footer also names Carelon Behavioral Health IPA Strategies, LLC as performing utilization review "on behalf of the health plan," without clarifying which lines of business that covers. The Wellpoint citations are far more numerous and Medicaid-specific; treat Wellpoint as the operative BH/ABA delegate, but confirm directly with Provider Services before assuming it over Carelon on any given case. [2][1]

## Telehealth — confirmed codes, but from a dated bulletin

A Highmark WNY provider bulletin (originally issued June 2020 for COVID-19, republished January 2022) names the exact ABA telehealth codes it recognizes: "Highmark BCBSWNY would recognize ABA therapy for functional behavior assessment (FBA) (97151), adaptive behavioral treatment by protocol or protocol modification (97153, 97155), and telehealth caregiver training (97156, 97157) visits within the member's benefits, with POS 02 and modifier 95 or GT." The same bulletin is explicit that telephonic-only (audio-only) delivery does not qualify — ABA requires audio-plus-video telehealth. Because this bulletin was written for the COVID period and no newer document was found superseding it, confirm with Provider Services that this telehealth guidance is still the operative policy before relying on it for a current authorization. [3]

## Billing basics

Timely filing is 120 days from the date of service (or per the provider agreement); corrected claims must be submitted within 90 days of the Explanation of Payment. Claims route through Availity Essentials, Highmark's exclusive EDI clearinghouse partner (payer ID 00246), or by paper to New York Claims, P.O. Box 61010, Virginia Beach, VA 23466-1010. Medical appeals of an adverse determination must be filed within 60 calendar days of the notice-of-action date, and payment disputes within 45 calendar days of the Explanation of Payment. [1][4]

## Intake gates

The questions that decide whether a family can start with Highmark Western and Northeastern New York (NY Medicaid), and what they have to bring.

- **Age limit**: Follows the New York Medicaid rule: ABA is covered for members “under 21 years of age with a diagnosis of Autism Spectrum Disorder (ASD) as defined by… (DSM-5) and/or Rett Syndrome.” No minimum age and no adult pathway — the 21st birthday is a hard cliff. Highmark WNY publishes no age rule of its own; its Provider Manual lists ABA as covered effective 1/1/2023 across MMC, SSI, HARP and CHPlus, subject to authorization and to a stated $45,000-per-calendar-year benefit maximum. [6][1]
- **Diagnosis recency**: Follows the New York Medicaid rule — the two-year referral is the clock and no maximum age is set on the diagnostic evaluation. Highmark WNY publishes no recency rule of its own; what it does gate is the workup, through a standalone ASD testing authorization that must be filed before the diagnostic services are rendered. [6][2]
- **Who may diagnose**: Follows the New York Medicaid rule: the diagnosis and referral must come from a NYS-licensed, NYS Medicaid-enrolled physician, psychologist, psychiatric nurse practitioner, pediatric nurse practitioner or physician assistant, following DSM-5 criteria and NYSDOH’s Clinical Practice Guideline on ASD. LBAs and CBAAs sit outside that list — they may not diagnose and may not self-refer. Highmark WNY’s ASD Testing authorization form covers the psychological and neuropsychological testing codes used to diagnose ASD (96130, 96131, 96136–96139) and asks for clinical history and DSM-5/ICD-10 codes, but names no diagnosing credential beyond the state’s referral list. [6][2]
- **Diagnostic tools required**: The most explicit screener list of any New York Medicaid plan, though it sits on the testing-authorization form rather than in a clinical policy. The “Request for Authorization: Autism Spectrum Disorder Testing” form (Feb 2026) requires clinical history, DSM-5/ICD-10 codes and validated screener results — ASRS, SCQ, SRS, M-CHAT, CARS, GARS and GADS — and explicitly asks “Is this a request to access ABA services?” as a checkbox, tying the testing authorization directly to the ABA pathway. The state baseline underneath requires only the DSM-5 Diagnostic Checklist with the referral. [2][6]
- **Referral required?**: Follows the New York Medicaid rule: the member “must be referred for ABA services by a NYS-licensed and NYS Medicaid-enrolled physician, psychologist, psychiatric nurse practitioner, pediatric nurse practitioner, or physician assistant,” the referral is “valid for no more than two years,” and it must carry age, the ASD/Rett diagnosis, date of initial diagnosis, co-morbid diagnoses, symptom severity level, a statement the patient needs ABA, and the DSM-5 Diagnostic Checklist. Highmark WNY adds two of its own gates. First, the diagnostic workup: file the ASD Testing authorization via Availity Essentials or fax to 844-452-8073 before rendering services. Second, treatment: the Provider Manual’s behavioral-health PA table reads “Applied behavior analysis (ABA) services — Covered effective 1/1/2023: requires authorization” for MMC and SSI, and “Covered: requires authorization” for HARP and CHPlus. Behavioral health has been delegated to Wellpoint Partnership Plan, LLC since 2016 (WNYBehavioralHealthTeam@wellpoint.com), though the same manual’s vendor footer also names Carelon Behavioral Health IPA Strategies without clarifying scope. [6][1][2]
  - Ask the plan: Highmark WNY Provider Services — confirm whether Wellpoint Partnership Plan or Carelon is the operative BH/ABA reviewer for the case before submitting.
- **Prior-auth decision time**: ABA requires authorization (effective January 1, 2023). “In the case of a standard or non-expedited request, a decision and notification will be made within three business days of receipt of the necessary information but no later than 14 calendar days after the receipt of the request”; expedited requests no later than 72 hours after receipt; a continued-services (concurrent) request within one business day of the necessary information, no more than 14 calendar days. “An extension will extend the review turnaround time by 14 calendar days.” Highmark’s submission rule: “Precertification requests must be submitted, at a minimum, within 72 hours prior to the scheduled service/procedure,” or they are administratively denied. Federal rules cap standard decisions at 7 calendar days for plan rating periods starting on or after January 1, 2026, tighter than the manual’s 14. No ABA reauth lead time is published (the manual’s 14-day pre-expiry rule is for children’s HCBS, not ABA). [1][7]
- **Other insurance (who pays first)**: “We and our providers agree the Medicaid program will be the payer of last resort when third-party resources are available.” When Highmark knows of other coverage it rejects the claim and redirects you to bill that carrier; when it learns later, it recovers after payment. Bill the other plan first, then Highmark: “In the case of other insurance, submit the claim within 120 days of receiving a response from the third-party payer.” The manual does not say whether Highmark’s ABA authorization is still required when it is secondary — confirm on Highmark’s precertification line (1-866-231-0847) before starting on the primary plan’s approval alone. [1]
- **Telehealth** _(ask the plan)_: Highmark WNY names the codes, but the only guidance found is a COVID-era bulletin. Originally issued June 2020 and republished January 2022, it states that “Highmark BCBSWNY would recognize ABA therapy for functional behavior assessment (FBA) (97151), adaptive behavioral treatment by protocol or protocol modification (97153, 97155), and telehealth caregiver training (97156, 97157) visits within the member’s benefits, with POS 02 and modifier 95 or GT,” and is explicit that telephonic-only (audio-only) delivery does not qualify — ABA requires audio plus video. No newer document superseding it was located. [3]
  - Ask the plan: Highmark WNY Provider Services — confirm the COVID-era telehealth bulletin is still operative before billing 97151/97153/97155/97156/97157 via telehealth.

## Delivery and billing rules

Coverage decides whether Highmark Western and Northeastern New York (NY Medicaid) pays. These decide whether the claim survives: staffing and supervision, concurrent billing, per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

- **Supervision**: Follows the New York Medicaid rule, which the state applies to FFS and managed care alike: “an LBA can supervise no more than six CBAAs/unlicensed individuals at a time,” “LBAs are required to supervise unlicensed individuals for a minimum of five percent of the hours the unlicensed individual spends providing behavior analysis services each calendar month,” and “supervision must include at least two face-to-face, real-time contacts per month” with the LBA observing service delivery in at least one. Supervision may run over synchronous audio-and-video where on-site is impractical. 97155 counts toward the 5% “only when the LBA joins the patient and the unlicensed individual during a treatment session to direct the unlicensed individual/technician in implementing a new or modified treatment protocol.” CBAAs need direct supervision, and the supervisor “should assess each patient’s/client’s progress at least every 6 months… and review and sign treatment notes and reports prepared by the CBAA supervisee.” Highmark WNY publishes no supervision ratio of its own; its Provider Manual addresses authorization and benefit limits rather than staffing structure, so the state rule is the operative one. [6][1]
- **Daily limits / MUEs**: No per-day unit ceiling, but the only stated dollar cap among New York’s Medicaid plans: “the maximum applied behavioral health analysis benefit is $45,000 per calendar year,” stated directly in the Provider Manual’s Autism Spectrum Disorder section. That makes spend-to-date a scheduling constraint from day one — track it against the treatment plan’s intensity rather than discovering it mid-year. On claims: timely filing is 120 days from the date of service or per the provider agreement, corrected claims within 90 days of the Explanation of Payment, appeals within 60 calendar days of the notice-of-action date and payment disputes within 45. [1]
- **Session-note signature**: Follows the New York Medicaid rule: the LBA supervisor must “review and sign treatment notes and reports prepared by the CBAA supervisee,” and documentation of supervision itself “should be recorded in the patient file.” Clinical documentation must carry the treatment plan with assessment and goals, the goal data, total hours of service per week by who delivered them, and the location(s) of services. Records are kept “for a minimum of six years and, for minors, until the patient turns 22 years of age.” Highmark WNY publishes no additional session-note signature rule for ABA. [6][1]
- **Place of service**: Follows the New York Medicaid rule: “LBAs and CBAAs may work in any legally authorized setting. Examples of such settings include private practice, settings where patients/clients reside full-time or part-time, clinics, hospitals, residences, and community settings” — but “NYS Medicaid does not reimburse for ABA services in a school setting.” The treatment plan must record the location(s) of services. Highmark WNY publishes no separate setting rule for ABA; the state’s school bar is the operative constraint, and the plan’s own telehealth bulletin adds POS 02 with modifier 95 or GT for the codes it recognizes remotely. [6][3]
  - Ask the plan: Highmark WNY Provider Services for any plan-specific setting restriction.
- **Concurrent billing (97153 + 97155)** _(ask the plan)_: Not published. The Provider Manual’s ASD section states the benefit cap and the PA requirement rather than claim edits, and the state manual is silent on 97153 with 97155. [1][6]
  - Ask the plan: Highmark WNY Provider Services, or the delegated behavioral-health team at WNYBehavioralHealthTeam@wellpoint.com — confirm in writing before billing the overlap.
- **Bill as provider** _(ask the plan)_: Not published as a claim convention — the Provider Manual sets the authorization and benefit rules rather than a rendering-versus-supervising NPI rule. At the fee-for-service layer New York is explicit: LBAs bill “using the LBA’s National Provider Identification (NPI) number for the ‘Billing’ provider and/or ‘Supervising’ provider,” with “the NPI number of the CBAA that provided the ABA service… reported as the ‘Rendering’ provider on each claim”; for unlicensed aides and LBA limited-permit holders the supervising LBA’s NPI fills all three roles. CBAAs cannot bill directly and enroll as OPRA providers. Claims route through Availity Essentials, Highmark’s exclusive EDI clearinghouse partner (payer ID 00246), or by paper to New York Claims, P.O. Box 61010, Virginia Beach, VA 23466-1010. [1][6]
  - Ask the plan: Highmark WNY Provider Services — confirm the rendering/supervising NPI convention and any modifier requirement for CBAA- and technician-delivered units.

## What intake should collect for Highmark Western and Northeastern New York (NY Medicaid)

- **Complete state referral packet:** Under-21 ASD/Rett dx, referral with severity and DSM-5 checklist — the clinical baseline underneath the plan's own PA process.
- **ASD Testing Authorization form:** File this before the diagnostic workup — it explicitly gates access to ABA services, with validated-screener results attached.
- **Annual benefit tracking:** The $45,000/calendar-year ABA cap makes spend-to-date a scheduling constraint — track it against the treatment plan's intensity from day one.
- **Delegate confirmation:** Confirm with Provider Services whether Wellpoint Partnership Plan or Carelon is the operative BH/ABA reviewer for this case before submitting.
- **Telehealth currency check:** The only telehealth guidance found is a COVID-era bulletin — confirm it's still operative before billing 97151/97153/97155/97156/97157 via telehealth.

Free verification-call checklist (PDF): https://carelu.com/downloads/aba-verification-call-checklist.pdf

## Verification of benefits (VOB) data

How Highmark Western and Northeastern New York (NY Medicaid) ABA benefits route and read on an eligibility check. Data last updated 2026-07-23.

### EDI routing

- **Payer ID (pVerify):** 01357 — pVerify's "01357 HIGHMARK BCBS WESTERN NY - MEDICAID AND CHP" is the Medicaid-specific line item (used here); note two adjacent general-brand entries also exist and are NOT used for this Medicaid guide — "00325 BCBS of Western New York" and "00326 Healthnow" (the plan's pre-2021 legacy name).
- **Supports 270/271 eligibility:** Yes
- **Behavioral health administrator:** Wellpoint Partnership Plan, LLC (formerly Amerigroup Partnership Plan) — has administered Medicaid/HARP/CHPlus BH since 2016 per the Provider Manual's numerous Medicaid-specific citations, though the same manual's vendor-disclosure footer also names Carelon Behavioral Health IPA Strategies without clarifying scope

### Code-level coverage

| Code | Covered | Prior auth | Unit cap | Place of service | Telehealth | Modifiers |
| --- | --- | --- | --- | --- | --- | --- |
| 97151 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | telehealth (POS 02) | Yes — confirmed via a 2020/Jan-2022 COVID-era bulletin: POS 02, modifier 95 or GT; audio-only does not qualify. Bulletin predates current policy cycles — verify it's still operative with Provider Services before relying on it. | 95, GT |
| 97152 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | — | — | — |
| 97153 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | telehealth (POS 02) | Yes — confirmed via a 2020/Jan-2022 COVID-era bulletin: POS 02, modifier 95 or GT; audio-only does not qualify. Bulletin predates current policy cycles — verify it's still operative with Provider Services before relying on it. | 95, GT |
| 97154 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | — | — | — |
| 97155 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | telehealth (POS 02) | Yes — confirmed via a 2020/Jan-2022 COVID-era bulletin: POS 02, modifier 95 or GT; audio-only does not qualify. Bulletin predates current policy cycles — verify it's still operative with Provider Services before relying on it. | 95, GT |
| 97156 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | telehealth (POS 02) | Yes — confirmed via a 2020/Jan-2022 COVID-era bulletin: POS 02, modifier 95 or GT; audio-only does not qualify. Bulletin predates current policy cycles — verify it's still operative with Provider Services before relying on it. | 95, GT |
| 97157 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | telehealth (POS 02) | Yes — confirmed via a 2020/Jan-2022 COVID-era bulletin: POS 02, modifier 95 or GT; audio-only does not qualify. Bulletin predates current policy cycles — verify it's still operative with Provider Services before relying on it. | 95, GT |
| 97158 | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | — | — | — |
| 0362T | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | — | — | — |
| 0373T | Yes | Required — listed on the Provider Manual's BH prior-authorization table for MMC/SSI ("Covered effective 1/1/2023: requires authorization") and HARP/CHPlus ("Covered: requires authorization") | calendar year (benefit-level dollar cap, not per-code) | — | — | — |

Code notes:

- **97151:** A standalone "Request for Authorization: Autism Spectrum Disorder Testing" form gates the diagnostic workup ahead of this code and explicitly asks whether the request is meant to access ABA services.
- **97152, 97153, 97154, 97155, 97156, 97157, 97158, 0362T, 0373T:** Track the $45,000/calendar-year benefit cap as a scheduling constraint from day one. Confirm with Provider Services whether Wellpoint Partnership Plan or Carelon is the operative BH/ABA reviewer for this case.

### Contacts

- **Provider services phone:** 1-866-231-0847
- **Phone menu path:** TTY 711. General line for provider questions, claims issues, behavioral health inquiries, and prior authorization requests.
- **Portal:** [Availity Essentials](https://apps.availity.com)
- **Fax:** 1-800-964-3627

Questions to ask on a verification call:

- Does ABA authorization/claims route through Wellpoint Partnership Plan or Carelon Behavioral Health — which entity's payer ID should we use?
- Is the 2020/2022 telehealth bulletin (POS 02, modifier 95 or GT for 97151/97153/97155-97157) still current, and does telehealth apply to 97152, 97154, 97158, 0362T, or 0373T?
- Beyond the $45,000/calendar-year benefit maximum, are there per-code daily/session unit caps for ABA services?
- What POS settings (beyond telehealth) are allowed for ABA codes?
- Is the ABA cost share a copay or coinsurance, charged per-visit or per-day?
- Does the deductible apply to ABA services, and which STC bucket does Highmark WNY return benefits under on a 270/271 check?
- Does Highmark WNY support real-time 270/271 eligibility checks for payer ID 01357?

### VOB data sources

- https://pverify.com/wp-content/uploads/2026/03/pVerifyPayers_All-Payers-List-3-2026.pdf (accessed 2026-07-23)
- https://essentials.availity.com/availity/documents/payer_list_wShortNames.pdf (accessed 2026-07-23; source document older than 18 months)
- https://providerpublic.mybcbswny.com/docs/gpp/NYNY_NYW_ProviderManual.pdf (accessed 2026-07-23)
- https://www.emedny.org/ProviderManuals/ABA/PDFS/ABA_Policy.pdf (accessed 2026-07-23)
- https://www.caqh.org/sites/default/files/CAQH%20CORE%20Eligibility%20Benefits%20(270_271)%20Data%20Content%20Rule%20vEB2.0.pdf (accessed 2026-07-23)
- https://www.excellusbcbs.com/prior-authorization (accessed 2026-07-23)
- https://providerpublic.mybcbswny.com/docs/gpp/NYHM_ReqAuth_AutismSpectrumDisorderTesting.pdf (accessed 2026-07-23)
- https://providerpublic.mybcbswny.com/docs/gpp/NYNY_NYW_CAID_PU_COVID19GuidanceTelehealthBH.pdf (accessed 2026-07-23)
- https://providerpublic.mybcbswny.com/western-new-york-provider/contact-us (accessed 2026-07-23)
- https://providerpublic.mybcbswny.com/western-new-york-provider/home (accessed 2026-07-23)

## Common questions

### Does Highmark Western New York cover ABA therapy?

Yes — for NY Medicaid Managed Care, HARP, and Child Health Plus members under 21 with ASD/Rett, effective 1/1/2023, subject to a stated $45,000-per-calendar-year benefit maximum and prior authorization.

### Does the ABA assessment require prior authorization at Highmark WNY?

Yes — a standalone Autism Spectrum Disorder Testing authorization form gates the diagnostic workup and explicitly asks whether the request is meant to access ABA services, submitted via Availity Essentials or fax before services are rendered.

### Who manages behavioral health for Highmark Western New York Medicaid?

Wellpoint Partnership Plan, LLC (formerly Amerigroup Partnership Plan) has managed the plan's Medicaid Managed Care, HARP, and CHPlus behavioral health since 2016, per the Provider Manual — though the same manual also references Carelon Behavioral Health in a vendor-disclosure footer without clarifying scope. Confirm with Provider Services which applies to your case.

### Is Highmark Western New York available outside Western NY?

No — the Medicaid Managed Care/HARP/CHPlus product is limited to eight Western New York counties (Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming), despite the plan's legal name including "Northeastern New York."

## Primary sources

1. [Highmark BCBS of Western New York Provider Manual — Medicaid Managed Care and Child Health Plus (eff. 4/1/2026)](https://providerpublic.mybcbswny.com/docs/gpp/NYNY_NYW_ProviderManual.pdf)
2. [Highmark WNY — Request for Authorization: Autism Spectrum Disorder Testing (Feb 2026)](https://providerpublic.mybcbswny.com/docs/gpp/NYHM_ReqAuth_AutismSpectrumDisorderTesting.pdf)
3. [Highmark WNY — COVID-19 Guidance for Telehealth/Telephonic Care for Behavioral Health Services (rev. Jan 2022)](https://providerpublic.mybcbswny.com/docs/gpp/NYNY_NYW_CAID_PU_COVID19GuidanceTelehealthBH.pdf)
4. [Highmark WNY Billing FAQ Bulletin (May 2023)](https://providerpublic.mybcbswny.com/docs/gpp/NYNY_NYW_Training_FAQBilling.pdf)
5. [NYS DOH Medicaid Managed Care Enrollment Report, July 2026](https://www.health.ny.gov/health_care/managed_care/reports/enrollment/monthly/2026/docs/en07_26.pdf)
6. [eMedNY ABA Provider Policy Manual (state baseline)](https://www.emedny.org/ProviderManuals/ABA/PDFS/ABA_Policy.pdf)
7. [eCFR — 42 CFR 438.210(d), timeframe for decisions](https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-C/part-438/subpart-D/section-438.210)

Payer policies change frequently and vary by plan, state, and funding type. This guide was compiled from the sources above and last reviewed September 2026; it is general information, not billing, legal, or clinical advice. Always verify current requirements against the payer's live policy and a benefits check for the specific member.

Source: Carelu ABA Payer Directory — https://carelu.com/payers. Free to cite with attribution.